Frequently Asked Questions
Everything you need to know about shopping at Tree Stores.
What is your shipping policy?
We offer standard and express shipping worldwide. Standard delivery typically takes 5-7 business days, while express shipping arrives within 2-3 business days.
How do I return an item?
If you are not satisfied with your purchase, you can return items within 30 days of delivery. Products must be unworn, unwashed, and have all original tags attached.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Every product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, as Tree Stores, we prioritize eco-friendly fashion. We use organic cotton, recycled polyester, and ethical manufacturing processes whenever possible.